DROP SHOP RETURN POLICY
Returns and Exchanges must be made within 60 days of purchase date.
To return or exchange an item by mail:
- On a copy of your original receipt, please indicate (highlight, circle, etc.) the item(s) you wish to return.
- Print and fill out Return Form to include with merchandise being returned.
- Repack the new, unused item(s), any/all accessories, the copy of your receipt, your reasons for wishing to return the item(s), and your requested replacement item(s), if any, securely in the original product packaging. Use new packaging if original packaging is not available or is damaged.
- Send the item(s) and materials requested above to:
Drop Shop – Attn: Order Dept
2103 N. 2653rd Road
Marseilles, IL 61341
NOTE: Be sure to insure the package for its full value and request tracking proof of delivery. We cannot be responsible for any items lost in the mail or damaged upon return.
- Upon receiving and processing the returned item(s), we will refund the cost of the returned item(s) plus sales tax to the credit card you originally used to purchase the item(s). Original shipping charges, your costs to return item(s), and charges to ship exchanged item(s), if applicable, will not be refunded. Please allow 10–15 business days for the credit to appear on your credit card statement.
- If you indicate that you wish to exchange an item for one of greater value, those charges will be applied to your credit card, and a new receipt will be issued.
- If you need to return or exchange an item you received as a gift or if you do not have the original receipt, contact our Customer Assistance Department – adam@michaelwaddell.com.
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LINKS
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